To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.
Personal information provided on the website and online credit card transactions are transmitted through a secure server using Secure Socket Layering (SSL) encryption technology.
When the letters “http” in the URL change to “https” the “s” indicates you are in a secure area employing SSL: also, your browser may give you a pop-up message that you’re about to enter a secure area. You may purchase online merchandise by calling toll-free 1-855-BALSHIMD (225-7446)–24 hours a day, seven days a week. We’ll take your order during business hours. After hours we ask that you leave us your request or order and we’ll assure completion and confirmation of your order the next day. We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our website uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address and credit card number. Our customer service center and stores also operate over a private, secure network. Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information.
The Information We Collect
We receive and store any personally identifiable information whenever you shop with Balshi–online, through our catalogs, or via the telephone.
If you participate in one of our surveys, promotions, or sweepstakes, we may ask for additional information, such as your age, interests or product preferences.From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use. When you visit this website, our web server automatically collects anonymous information such as log data and IP addresses. We may use the automatically collected information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions.
How We Use The Information We Collect
We use the information we collect for various purposes, including:
• To complete your purchase transactions
• To provide the services you request
• To send you our catalogs and other offerings by mail
• To keep you informed about the status of your orders
• To identify your product and services preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you
• To notify you of product recalls or provide other information concerning products you have purchased
• To improve customer service, and overall shopping experience